Returns Policy


Returns Policy

Our goal is that you're completely satisfied with your purchase. If for any reason, you are not satisfied, simply return your purchase in its original packaging, with your original receipt/email confirmation within 7 days from the purchase date.

Please examine the outer box and all contents immediately upon receipt for any signs of Wrong Item(s) Shipped/Defective/Damaged Item(s).
For claims, please e-mail us at contact@cozysaver.com so that we can initiate the process. All claims must be initiated within 7 days of delivery.
Defective/damaged merchandise can ONLY be replaced.
Products must be in new condition in order to receive a refund.
Shipping charges are not refundable.

Return Shipment Information

There is a 10% restocking fee on all merchandise returned. Items not returned in their original condition may be subject restocking fee of up to 50%. For your protection, please send your return via a shipping service that can be tracked, such as DHL, UPS, or FedEx. We cannot guarantee refunds for returns sent via a non-traceable method such as USPS. Please include the RMA number on the outside of the shipping package near the return address label and return packages to:

COZY SAVER
11301 W Olympic Blvd, Ste 121
Los Angeles, CA 90064


Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you have no yet received your credit, please contact your bank or credit card institution for more information.

Product Warranties

Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.

Changing or Canceling Your Order

Once an order is placed it can't be cancelled or altered as our system is designed to fill orders and get them on their way as quickly as possible . Most items may be returned within 7 days of the order date with a Return Authorization.